NEC Call Recording Solutions

Virtual Observer (VO) supports recording technologies for many models of NEC phone systems.

VO connects using several different methods, including:

- selective recording through analog service observe
- 100% recording through extension side tapping
- 100% recording through trunk or t1 tapping

Supported models include:

NEC Aspire
NEC Electra Elite
NEC NEAX 2000
NEC NEAX 2400 IMS
NEC NEAX 2400 IPK
NEC NEAX 2400 IPX
NEC NEAX1000
NEC Professional
Nitsuko (now NEC) DX2E, DXE 32, DX32 i-PABX, i-Series

If your NEC model is not listed, it may still be supported or engineered...please consult with your account representative with any compatibility questions!

Features

Professional Services

Solutions By Industry

Supported Phone Systems

Recording Methods

"Aside from loving the ease and convenience of recording Customer Service Representatives (random scheduling / once a CSR is added there is no need to follow up to ensure they are being recorded) it is very user friendly when retrieving calls for monitoring purposes and feedback"

- June Bruce
A. Duie Pyle