Maintenance Programs

The Value of CSI’s Customer Maintenance Programs

The Virtual Observer Maintenance Program keeps your solution up to date and provides timely and professional support when needed.


  • CSI’s professional support team has 40+ yrs experience in call center training and support
  • CSI will always have a human answer the phone when you call
  • CSI provides supported customers with free software updates as well as free software upgrades so your software does not become obsolete
  • Annual customer review to discuss open items, new capabilities, optimization of processes
  • Unlimited live webinar re-training