Onsite & Remote Training

Get the most out of your investment.

Professional training at your pace – onsite or online.

CSI offers on-site training services allowing customers to realize the most potential and value for their investment.

Customers may request specific training in specific areas or ask CSI to formulate a training plan to meet their goals. With an enthusiastic, captive audience that is ready to learn, we can have you up and running in rapid time.

We also offer unlimited live remote training as part of your ongoing support and maintenance plan. Remote webinar training is perfect for a “train the trainer” approach or to simply brush up with a refresher course on what you use most. It’s also appropriate to request additional webinar training for features you have yet to use.

What Our Customers Are Saying...

“As the Call Center Manager for a growing catalog and internet company, sales call quality and customer service call quality are paramount. In our industry what separates one company from another is the level of service. We recognized that in order to raise the bar (to become the company of choice) we need to do something more, continually improve on call quality. After a lengthy due diligence we chose VO as the application to assist us in our quest to be number one. Virtual Observer has provided us with exactly what we need to guide our representatives to success. I have used several applications in my career and this system is as straightforward as you can get. The support team made training and implementation a breeze; making the bottom line cost of the entire application very affordable.”