VO Cloud

We’ve been busy architecting multiple ways for our customers to leverage the Cloud.

Workforce Optimization as a Service:
We can provide a fully hosted solution for you using our own server architecture, utilizing infrastructure from Amazon Web Services.

Hosted VoIP recording:
We can work with your preferred hosted VoIP vendor or hosted contact center provider to configure our solution in their environment or yours.

Hybrid environment:
Virtual Observer can also exist in a hybrid environment combining our cloud capabilities with a more traditional PBX connectivity. This merges an on premise recording approach interfaced with the convenience, scalability and manages services of the cloud.

To Learn More: How CSI Approaches the Cloud | VO Cloud Packages