Siemens

You’ve made an informed decision with your Siemens investment.

Recording everything from Siemens legacy to UNITY IP.

Virtual Observer (VO) supports recording technologies for many models of Siemens phone systems, including Siemens Enterprise and Siemens Unified Communications systems.

VO connects using several different methods, including:

  • Siemens OpenScape active recording
  • Selective recording through analog service observe
  • 100% recording through extension side tapping
  • 100% recording through trunk or t1 tapping
  • 100% recording or selective VoIP recording

Supported models include:

  • Siemens HiPath 8000 series
  • Siemens HiPath 4000 series
  • Siemens HiPath 3000 series
  • Siemens HiPath 2000 series
  • Siemens Hicom 330E
  • Siemens Hicom 300E
  • Siemens Hicom 150E
  • Siemens Hicom 100E
  • Siemens Rolm 9751CBX
  • Siemens Realitis DX

If your Siemens model is not listed, it may still be supported or engineered…please consult with your account representative with any compatibility questions!

What Our Customers Are Saying...

“We utilize the Speech Analytics features, which has really paid off for us so far.  The ability to search by key words has eliminated the hunt and peck method we used previously.  One of the other features we love is the screen capture and live desktop monitoring that enhances coaching and praise opportunities. I have had many experiences with call monitoring in the past. I LOVE Virtual Observer from its thumbnails of desktops to its ability to interact with employees while they are on a call. I also have positive comments for the training as it is tailored around who is attending. The more interactive the participants the better the training was. The trainer was excellent!”

‐ Kara Fitzgerald
Logix Federal Credit Union