Siemens

You’ve made an informed decision with your Siemens investment.

Recording everything from Siemens legacy to UNITY IP.

Virtual Observer (VO) supports recording technologies for many models of Siemens phone systems, including Siemens Enterprise and Siemens Unified Communications systems.

VO connects using several different methods, including:

  • Siemens OpenScape active recording
  • Selective recording through analog service observe
  • 100% recording through extension side tapping
  • 100% recording through trunk or t1 tapping
  • 100% recording or selective VoIP recording

Supported models include:

  • Siemens HiPath 8000 series
  • Siemens HiPath 4000 series
  • Siemens HiPath 3000 series
  • Siemens HiPath 2000 series
  • Siemens Hicom 330E
  • Siemens Hicom 300E
  • Siemens Hicom 150E
  • Siemens Hicom 100E
  • Siemens Rolm 9751CBX
  • Siemens Realitis DX

If your Siemens model is not listed, it may still be supported or engineered…please consult with your account representative with any compatibility questions!

What Our Customers Are Saying...

“Virtual Observer was a right-sized solution for us. We use Virtual Observer to prove that we provided (or in some cases did not) the necessary information for the customer to make an informed decision. In addition, we monitor all points of a call from beginning to end, customer service and quality control to make sure the RFT (required follow- throughs) have been completed.”