Samsung

Lean on Virtual Observer to record your Samsung telephony system.

A sound investment throughout the evolution of your phone systems.

Virtual Observer (VO) supports recording technologies for many models of Samsung phone systems.

VO connects using several different methods, including:

  • Selective recording through analog service observe
  • 100% recording through extension side tapping
  • 100% recording through trunk or t1 tapping
  • 100% recording or selective VoIP recording

Supported models include:

  • Samsung                DCS-828
  • Samsung                Inforex

If your Samsung model is not listed, it may still be supported or engineered…please consult with your account representative with any compatibility questions!

What Our Customers Are Saying...

“We use Virtual Observer’s Dual-Screen capture and audio capture to monitor customer communications with our in-house Customer Service and Technical Support Departments. The evaluation component assists us in improving our customer communications.”