NEC

Have you experienced what Virtual Observer can do for your NEC phone system lately?

VO supports recording technologies for many models of NEC phone systems.

VO connects using several different methods, including:

  • selective recording through analog service observe
  • 100% recording through extension side tapping
  • 100% recording through trunk or t1 tapping

Supported NEC models include:

  • UCB
  • ASPIRE
  • DS1000/DS2000
  • DSX
  • DSX-40
  • DSX-80/160
  • SPHERICALL
  • UNIVERGE IP
  • UNIVERGE NEAX 2000
  • UNIVERGE NEAX 2400
  • UNIVERGE SV8000
  • UNIVERGE SV8100
  • UNIVERGE SV8300
  • UNIVERGE SV8500
  • UX5000 SERIES
  • NEC INFOLINK CTI
  • Nitsuko (now NEC) 

If your NEC model is not listed, it may still be supported or engineered…please consult with your account representative with any compatibility questions!

What Our Customers Are Saying...

“Virtual Observer was a right-sized solution for us. We use Virtual Observer to prove that we provided (or in some cases did not) the necessary information for the customer to make an informed decision. In addition, we monitor all points of a call from beginning to end, customer service and quality control to make sure the RFT (required follow- throughs) have been completed.”