Mitel

Have you experienced what Virtual Observer can do for your Mitel phone system lately?

VO supports recording technologies for many models of Mitel phone systems.

Virtual Observer (VO) supports recording technologies for many models of Mitel phone systems.

VO connects using several different methods, including:

  • Mitel Active Recording
  • Selective recording through analog service observe
  • 100% recording through extension side tapping
  • 100% recording through trunk or t1 tapping
  • 100% recording or selective VoIP recording
  • 100% recording or selective VoIP recording through MITAI direct integration

Supported models include:

  • Mitel – SRC
  • Mitel 3300 MX/LX (Voip)
  • Mitel SX2000, SX200

If your Mitel model is not listed, it may still be supported or engineered…please consult with your account representative with any compatibility questions!

What Our Customers Are Saying...

“Virtual Observer was a right-sized solution for us. We use Virtual Observer to prove that we provided (or in some cases did not) the necessary information for the customer to make an informed decision. In addition, we monitor all points of a call from beginning to end, customer service and quality control to make sure the RFT (required follow- throughs) have been completed.”