Aspect

Lean on Virtual Observer to record your Aspect telephony system.

A sound investment throughout the evolution of your phone system.

Virtual Observer (VO) supports recording technologies for many models of Aspect phone systems.

VO connects using several different methods, including:

  • Selective recording through analog service observe
  • 100% recording through extension side tapping
  • 100% recording through trunk or t1 tapping
  • 100% recording or selective VoIP recording

Models supported:

  • Aspect Unified IP
  • Aspect/Rockwell Legacy
  • Aspect ACD

If your Aspect model is not listed, it may still be supported or engineered…please consult with your account representative with any compatibility questions!

What Our Customers Are Saying...

“They’ve virtualized much of the environment and have also customized the Avaya DMCC recording services to a degree unlike anything else the market has to offer,”