Alcatel

Lean on Virtual Observer to record your Alcatel telephony system.

Open up worlds far beyond a simple call logging solution.

Virtual Observer (VO) supports recording technologies for many models of Alcatel phone systems.

VO connects using several different methods, including:

  • Selective recording through analog service observe
  • 100% recording through extension side tapping
  • 100% recording through trunk or t1 tapping
  • 100% recording or selective VoIP recording

Models supported:

  • Alcatel    4200
  • Alcatel    OmniPCX 4400
  • Alcatel    OmniPCX (OXO / OXE) (VoIP) 

If your Alcatel model is not listed, it may still be supported or engineered…please consult with your account representative with any compatibility questions!

What Our Customers Are Saying...

“From the very start, CSI has been extremely responsive to our needs, and provided unmatched support throughout the procurement and implementation phases.  Virtual Observer has been extremely easy for all of our users to understand and begin utilizing immediately.  Considering our relationship with CSI so far, I have little doubt about future success with the Virtual Observer call recording solution and obtaining the results we desire from our investment.”

– Jared Wojcikowski
Contract Evaluator