Alcatel

Lean on Virtual Observer to record your Alcatel telephony system.

Open up worlds far beyond a simple call logging solution.

Virtual Observer (VO) supports recording technologies for many models of Alcatel phone systems.

VO connects using several different methods, including:

  • Selective recording through analog service observe
  • 100% recording through extension side tapping
  • 100% recording through trunk or t1 tapping
  • 100% recording or selective VoIP recording

Models supported:

  • Alcatel    4200
  • Alcatel    OmniPCX 4400
  • Alcatel    OmniPCX (OXO / OXE) (VoIP) 

If your Alcatel model is not listed, it may still be supported or engineered…please consult with your account representative with any compatibility questions!

What Our Customers Are Saying...

“Virtual Observer was a right-sized solution for us. We use Virtual Observer to prove that we provided (or in some cases did not) the necessary information for the customer to make an informed decision. In addition, we monitor all points of a call from beginning to end, customer service and quality control to make sure the RFT (required follow- throughs) have been completed.”