ShoreTel Active API Recording

For ShoreTel environments – no hardware allowed.

Record your ShoreTel environment and open up even more possibilities.

Virtual Observer will integrate directly with the ShoreTel telephony API and provide a concurrent recording method.

What Our Customers Are Saying...

“Virtual Observer was a right-sized solution for us. We use Virtual Observer to prove that we provided (or in some cases did not) the necessary information for the customer to make an informed decision. In addition, we monitor all points of a call from beginning to end, customer service and quality control to make sure the RFT (required follow- throughs) have been completed.”