Mitel SRC Recording

For Mitel environments – no hardware allowed.

An active recording method with concurrent recording options.

Mitel VoIP Recording with Mitel SRC (Secure Connector)

Virtual Observer’s recording engine supports converged voice recording for any mix of telephony types and interfaces from different manufacturers. The recording engine has been developed and tested to offer a fully compliant solution across the range of Mitel telephony solutions, with this paper specifically looking at the Mitel Networks IP telephones used with the Mitel 3300 ICP (Secure Connector).

Supported versions:
Mitel 3300 Release 7, 7.1 or 8 and up

Supported IP Phones:
5020, 5215, 5220, DM5215, DM5220, 5235, 5212, 5224, Navigator, 5330, 5340, 5560IPT (3300 version 7.1 or 8 is required for the 5560IPT)

What Our Customers Are Saying...

“I looked at several other call recording vendors, many whom were much more expensive and included many extra features that seemed beyond what was really needed. CSI’s soft sell approach helped me make the decision. I appreciated the patience CSI exhibited. Part of the decision to choose Virtual Observer was also because it was easy to prove out the return on investment. Being so cost effective, the performance gains show a positive return within the first year.”

‐ Steve Addy
Day-Timers