Mitel SRC Recording

For Mitel environments – no hardware allowed.

An active recording method with concurrent recording options.

Mitel VoIP Recording with Mitel SRC (Secure Connector)

Virtual Observer’s recording engine supports converged voice recording for any mix of telephony types and interfaces from different manufacturers. The recording engine has been developed and tested to offer a fully compliant solution across the range of Mitel telephony solutions, with this paper specifically looking at the Mitel Networks IP telephones used with the Mitel 3300 ICP (Secure Connector).

Supported versions:
Mitel 3300 Release 7, 7.1 or 8 and up

Supported IP Phones:
5020, 5215, 5220, DM5215, DM5220, 5235, 5212, 5224, Navigator, 5330, 5340, 5560IPT (3300 version 7.1 or 8 is required for the 5560IPT)

What Our Customers Are Saying...

“From the very start, CSI has been extremely responsive to our needs, and provided unmatched support throughout the procurement and implementation phases.  Virtual Observer has been extremely easy for all of our users to understand and begin utilizing immediately.  Considering our relationship with CSI so far, I have little doubt about future success with the Virtual Observer call recording solution and obtaining the results we desire from our investment.”

– Jared Wojcikowski
Contract Evaluator