Call Monitoring and Call Recording Solutions

Virtual Observer is the most user-friendly, feature-packed workforce optimization solution on the market today.Virtual Observer Survey Reporting

Please explore our bundled and included features, which provide a complete call recording and quality monitoring system for automating your quality assurance processes, as well as our list of extended features, which can propel your performance goals to new achievements which provide a true “Voice of the Customer”.

About Coordinated Systems, Inc.

Established in 1972, Coordinated Systems, Inc. has consistently evolved our solutions over time and our business has thrived on building high quality long term relationships with customers and partners. We believe in building great customer experiences. This shows in every person we hire and in every interaction you will have with us.